REFUND

Please choose carefully. We do not refund for change of mind.

EXCHANGE

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Only regular priced items may be exchanged; unfortunately sale items cannot be exchanged.

To exchange your product, please email us and mail your product to: 

PO Box 284, Coffs Harbour NSW, 2450.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your 
exchanged product to reach you, may vary.
 We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

DAMAGED ITEMS
Here at Home Apparel we take time to package your order with care. However in the unlikely case that an item is damaged, broken or faulty please email us to organise a replacement.

PRIVACY
Any personal information that you provide to us including your name, address, telephone and email address will not be released, sold or rented to any entities or individuals.

Home Apparel does not collect or record any credit card details you may provide when purchasing products from our store. Payments are processed securely through PayPal.

TERMS OF SERVICE
All pricing is in Australian Dollars (AUD).
Payments are processed securely through PayPal. You do not need a PayPal account to place an order.Orders are shipped once payment is finalised.

SHIPPING
Standard shipping is a flat rate of $10 within Australia. 

Bulky items are a flat rate of $20 for shipping and may be restricted to certain areas within Australia. If you require shipping to a region not specified, please email us for a postage quote.

Orders are shipped via Australia Post or Fastway Couriers and have an individual tracking number.
Orders are dispatched within 2 business days (5 days during sale periods due to the increase in volume of orders to process)

Please contact us at hi@homeapparel.com.au to discuss International Shipping

PRE-ORDER

Items listed for pre-order will be shipped within 2 days of arrival. When an order is placed that includes items in stock AND pre-order items, all products in that order will be sent together when the pre-order products arrive. Customers may request to have items in stock sent immediately, however an extra postage cost of $10 will be charged.

 

DISCLAIMER
The information on this website is provided in good faith. To the best of our knowledge, information is accurate and current.
Home Apparel reserves the right to change any detail of the website at any time.

Please get in touch!